The hub for insurance fraud investigations
Hire local investigation agencies, manage vendor assignments, and protect sensitive claimant data with VenAssure, the hub for insurance fraud investigations.
Getting started is easy
Sign up for free
There’s no cost for companies to join—the investigation agency pays a percentage of each case assigned through the platform. Visit our pricing page for more information.
Configure your account
Add SLAs and business requirements with the help of our onboarding team. Decisions about business logic and investigation processes stay in your control.
Collaborate with local investigators
Review vendors’ credentials, fees, and service areas. Assign your cases through our secure platform. Invite your existing vendors or find a new vendor through our marketplace.
How can I help support local investigators during COVID-19?
Through December 31, 2020 we're waiving 100% of our fee for investigators and clients on new investigation assignments placed with agencies whose headquarters are located in the state of investigation.
Can I continue working with my preferred investigators through VenAssure?
Yes! VenAssure enables you to manage all of your investigations in one place so you can quickly see the status of every investigation. Add your existing vendors or search our marketplace to connect with local, independent investigators across the country. Assign cases, review documentation, and communicate with the investigator all from our website or mobile app.
Is my data secure?
We take security seriously at VenAssure, and our platform is built to protect your company from the risks that come with data. The laws and regulations around personally identifiable information are constantly changing, and we’re committed to security and compliance controls that meet or exceed all standards.
Here’s how we protect your data.
Individual user accounts let you set role-based permissions about who can see what, both for your employees and any partners you give access to the platform.
We encrypt data at rest and in transit, and we log all infrastructure, service, and application events. Our advanced threat protection and monitoring further ensures data protection.
We offer complete logging of data access and system usage so you know exactly what information has been accessed plus when and where.
Is there a monthly fee?
No! Investigation agency pay a flat 7.5% of the pre-tax billed amount for each case assigned through the platform. Clients pay a flat $15 per file. There’s no cost for companies to join and no ongoing membership fees.
How do I get my investigation results?
When all of your investigation details are saved in one centralized platform, it’s easy to share them with other members of your team, your partners, or your clients. You can view investigation updates, communicate with investigators through the platform in real time, and share time-sensitive information like surveillance video and recorded statements.
Efficiently manage investigations and investigators
Whether you’re a carrier managing your own vendors or a third party administrator adjusting losses for others, efficiency matters.
Get investigation results quicker and easier.
Set and manage investigator process requirements.
Comply with internal and external data policies
Supplement your vendor list with our network of investigators
With VenAssure you can use your current vendors or find additional vendors through our online network of local, independent investigators. Either way, we help you manage those vendors effectively to stay on top of all your cases.
Evaluate and hire investigation agencies on your terms.
Access investigator profiles and ratings to find the best fit for you next assignment.